Available 24/7 — Call (806) 545-8406 — We bill insurance directly

Does Insurance Cover Crime Scene Cleanup?

In most cases, yes. Here's what Lubbock homeowners and property owners need to know.

The Short Answer

Yes — Most Homeowners Policies Cover Biohazard Cleanup

Homeowners insurance policies in Texas typically include coverage for biohazard remediation, crime scene cleanup, and trauma scene restoration. This coverage is often found under your policy's "additional living expenses" or "property damage" provisions.

The amount covered depends on your specific policy, but many homeowners end up paying only their deductible — or nothing at all.

The most important thing: Call us before you call your insurance company. We'll help you understand your coverage and make sure the claim is filed correctly to maximize what you receive.

Call Us First: (806) 545-8406

What's Typically Covered

  • Crime scene and homicide cleanup
  • Suicide and trauma scene remediation
  • Unattended death and decomposition cleanup
  • Blood and biohazard removal
  • Odor remediation
  • Structural repair coordination

Renters insurance and landlord insurance policies often provide coverage as well. If you're a property manager or landlord, we work directly with your insurer.

How It Works

We Handle the Insurance So You Don't Have To

1

Call Us First

Before filing a claim, call us. We'll assess the situation and help you understand exactly what needs to be done.

2

We Document Everything

We provide complete documentation of the damage and remediation needed, which is exactly what your insurer requires.

3

We File Directly

We contact your insurance company on your behalf and submit the claim documentation. No forms for you to fill out.

4

You Pay Only the Deductible

In most cases, your insurer pays us directly. You may only owe your deductible, or possibly nothing at all.

Common Questions

Insurance FAQ for Lubbock Residents

Will filing a claim raise my insurance rates?

Biohazard and crime scene cleanup claims are typically treated as no-fault claims in Texas. Filing one claim rarely results in a rate increase. We can help you evaluate the situation before you decide to file.

What if I don't have homeowners insurance?

We offer flexible payment options and can work with you on a payment plan. We never turn away a family in need because of financial concerns. Call us and we'll figure it out together.

I'm a landlord — does my property insurance cover this?

Most landlord and commercial property policies in Texas include coverage for crime scene and biohazard cleanup. We work with property managers and landlords regularly and understand how to navigate these claims efficiently.

How quickly can you start after I call?

We can typically be on-site in Lubbock within 2 hours of your call. We operate 24/7/365 and understand that waiting isn't an option in many of these situations.

Questions About Your Coverage?

Call us before you call your insurance company. We'll help you understand what's covered and make sure everything is handled correctly.

📞 Call (806) 545-8406